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Welcome to showUhow.com Help

If you are experiencing difficulty assembling your product, please call or email the customer support contacts listed on the showUhow Product Support Page. You will find these on the right hand side of the page under Customer Service.

If you are experiencing technical difficulty with the showUhow Video Instruction Guide or any other section of the showUhow (SUH) site, please contact us at 858-492-1222 or email us at membercare@showuhow.com.

HOME PAGE

  1. Links
    Sign Up
    Enter your email address and password in the dropdown box.
    Help
    Links you into online help screens.
    Language
    Link allows you to select the language you would like to hear the Video Instruction Guide (VIG) in the language of your choice-currently English, Spanish, and French are choices. When you click on the language of your choice you will be able to view all VIGs that are available in that language. If the language you have selected is not available, a message will appear at the top of the page and the VIG will remain in English.
  2. Video Instruction Guides (VIGs)
    Links to a list of manufacturers and the Video Instruction Guides available at showUhow. From this list you can pick a product and navigate to a page containing a VIG and other product information. The VIGs that are appearing on the home page are listed first, then a list of the top six VIGs on the site, and then an alphabetical list of all VIGs is shown.
  3. Introductory VIG segment
    Play a sample Video Instruction Guide to see how showUhow works to help you assemble products easily and quickly.
    The player allows you to start the video, pause it, see progress, and control the volume. You can also open the VIG to view it at a full page. If you have chosen Spanish or French from the tab at the top of the page, this VIG will play in Spanish or French if available. If your language choice is not available, the VIG will play in English.
  4. Create Your Account
    Links you to a registration form for you to fill out and establish your showUhow membership. Membership is FREE and you accrue 5,000 points as soon as you complete the form.
  5. Icons
    These colorful icons refer to features you will find on the showUhow site. These include a way to Save your favorite VIGs for future reference; Coupons for savings and discounts; a Feedback section for your comments; and a Rewards program that lets you accrue points by using the site. Your points can be redeemed for valuable gifts.
  6. Advertising Programs, Business Solutions, About Us, Privacy Policy
    Links to showUhow business information. You can fill out a Learn More form from these pages if you are interested in learning more about showUhow.
  7. Manufacturer Drop Down List
    You select a manufacturer from this list and click on search to find a list of the manufacturer’s VIGs. The Advanced Search link allows you to search for the product VIG you need by entering more information.
  8. VIG ID # Search Box
    Allows you to search for VIGs by ID number printed on box and printed on insert in box. The VIG ID number is unique to each product. Enter the VIG ID number in the box provided.
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DEFINITIONS

CSV - Comma Separated Value File Format - Used to exchange data between applications and into EXCEL. Each record is one line, fields are separated by commas. The first record in the file is the Header Record containing the column (field) names.

Views - This analytic measures the number of times a remote site has made a request for a page on the showUhow server during a period of time.

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